Forward-deployed healthcare force

Forward-deployed operators, embedded from discovery through stabilization.

Embedded from discovery to adoption — whether that means launching it, recovering it, scaling it, or keeping it standing through change.

Forward-deployed multidisciplinary operators — clinical, operational, technical — who land inside your workflows, write the Rules of Engagement, and stay until frontline adoption holds.

Your first debriefing is on us. One hour, no cost, no commitment — bring us the problem in two paragraphs and we will spend the time.

Request a briefingSee how we open an engagement

Everyone is optimizing for model capability. The market is optimizing for deployment survivability.

95% of enterprise AI projects die on integration. The AI expert is the person who sees the death coming in week one and reroutes.

The scarce skill is landing AI, not prompting.

Models already work in demos. They die on legacy data, compliance, and the team that inherits the thing.

Operating principle

Go-live is not the finish line.

Value is when the workflow is live, the frontline is using it, leaders can measure adoption, and the organization knows who owns it next.

We go where the work is.

Our teams are on-site and in your workflows — observing the real Monday morning, not the demo. We map how the work actually happens before we change anything.

Multidisciplinary

Clinical, operational, technical, revenue-cycle, data, and change-leadership — in one team.

Accountable

Named owners for every readiness requirement. Adoption is ours to deliver, not a vendor handoff.

The Rules of Engagement

Six cells, signed before the first change goes in.

Every Threshold Health engagement begins by writing this document — the Rules of Engagement — with the client. It is the thing everyone — clinical, operational, technical, vendor — points to when the work gets hard.

01

Problem

The specific operational problem this technology is supposed to solve, stated in the customer's language — not the vendor's.

02

Solution

What the technology will and will not do in this environment, with the configuration, integration, and data assumptions made explicit.

03

Readiness

Every prerequisite — staffing, data, integration, training, leadership alignment, change capacity — tracked to an owner and a date.

04

Owners

Named accountable humans, on the client side and on ours, for every cell of the readiness list — not a RACI deck.

05

Go-live criteria

What 'live' means at each site, with the cutover, rollback, and dual-running plan documented before the first patient is touched.

06

Adoption measures

The operational metrics that define success after go-live — frontline usage, throughput, error rate, financial clearance — owned by a named leader.

How an engagement runs

Five phases, no handoffs, no fade-out.

We do not subcontract. We do not transfer ownership after go-live. The same Threshold Health team that opens the engagement is in the room when frontline adoption is measured.

  1. 01 ·Rules of Engagement

    Week 0–1

    Write the six-cell document. The 'problem' and 'solution' are checked against how the work actually happens on the floor.

  2. 02 ·Discovery & readiness

    Week 1–4

    Map the real workflow, prepare data, sequence integrations, align leadership, assign owners. No code is written yet — readiness is closed first.

  3. 03 ·Build & vendor coordination

    Week 3–8

    Coordinate the customer's internal teams with the technology vendor(s). Resolve integration conflicts in the customer's environment, not in a sandbox.

  4. 04 ·Go-live & dual-running

    Week 6–10

    Cut over site by site against the Rules of Engagement criteria. Dual-run prior workflows, name rollback triggers, keep clinical operations unblocked.

  5. 05 ·Stabilization

    Week 8–14

    Measure adoption against the Rules of Engagement's six cell. Stay until the frontline is using it and a named owner inside the organization is running it without us.

Who we serve

Two sides of the same operational gap.

For health systems

The technology is selected. Now make it work.

You have signed — or are weighing — an AI, patient-access, revenue-cycle, phone, or clinical workflow solution. We own deployment: map the real workflow, define readiness requirements, assign accountable owners, set go-live and adoption criteria, and run the post-launch stabilization.

  • AI scribe and ambient documentation rollouts
  • Patient-access and registration platforms
  • Revenue-cycle automation and clearance
  • Phone, contact-center and triage layers
  • Clinical workflow and order-set modernization

For healthcare technology companies

The contract is signed. The deployment is what we run.

Your product is technically shipping — and frontline adoption is the reason retention is at risk. We become your forward-deployed field team: launching into new customers, recovering stalled deployments, scaling the rollout that worked once into one that works everywhere, and holding the workflow steady through leadership and vendor churn.

  • Launch — embed a forward-deployed team inside new-customer deployments
  • Recover — rewire stalled rollouts against the named owners and the readiness list
  • Scale — turn the deployment that worked once into one that works at every site
  • Protect continuity — hold the workflow steady through leadership and vendor churn
  • Workflow reality-checks in pre-sales
Where we have worked

Domains we have run deployments across

  • Clinical workflows
  • Phone & triage
  • Patient access
  • Revenue cycle
  • Ambient AI / scribe
  • Cross-vendor orchestration
FAQ

What buyers actually ask us first.

These come from health-system CIOs, CMIOs, and health-tech VPs of Customer Success. If yours is not here, write to us directly.

Open an engagement

Send us the problem in two paragraphs.
We will reply with the six-cell outline, named owners, and a date.

We respond within two business days. If we are not the right team, we will say so and point you to someone who is.

threshold-health@polsia.app

The inbox is monitored by the Threshold Health engagement team — not a routing bot.

Who else this is built for

Three audiences, one operating model.

Threshold Health's deployment model is the same regardless of which side of the table you sit on. Bring us in early — before the readiness gap widens.

For health systems

The technology is selected. Now make it work.

You have signed — or are weighing — an AI, patient-access, or revenue-cycle solution. We own deployment: map the real workflow, define readiness requirements, assign accountable owners, set go-live and adoption criteria, and run the post-launch stabilization.

  • AI scribe and ambient documentation rollouts
  • Patient-access and registration platforms
  • Revenue-cycle automation and clearance
  • Phone, contact-center and triage layers
  • Clinical workflow and order-set modernization
Talk to us about a deployment

For healthcare technology companies

The contract is signed. The deployment is what we run.

Your product is technically shipping — and frontline adoption is the reason retention is at risk. We become your forward-deployed field team: launching into new customers, recovering stalled deployments, scaling the rollout that worked once, and holding the workflow steady through leadership and vendor churn.

  • Launch — embed a forward-deployed team inside new-customer deployments
  • Recover — rewire stalled rollouts against the named owners and the readiness list
  • Scale — turn the deployment that worked once into one that works at every site
  • Protect continuity — hold the workflow steady through leadership and vendor churn
  • Workflow reality-checks in pre-sales
Talk to us about a vendor-side engagement

For ecosystem partners

You sit next to the buyer. Make the hand-off land.

Consultancies, systems integrators, and referral sources already bring Threshold Health's complementary practitioner depth to clients you have earned. We co-engage under your brand, with named leads and a written handoff that protects your client relationship.

  • Co-engagements under your client relationship
  • Systems-integration and EHR partners
  • Specialist consultancies in revenue-cycle, ambient AI, or contact-center
  • Referral sources with named-account introductions
  • Written handoff with named leads on both sides
Build the partnership